Insight6 announced as a new official partner

National client experience specialist insight6 has become an Official Partner of the Plymouth Law Society (PLS) in a move that will enable the society’s members to give greater levels of feedback and input into future plans.

As the new Official Insight and Client Experience Partner of PLS, insight6 will see its branding featured on the PLS website and regular e-newsletters whilst having the opportunity to showcase its sector expertise at the society’s regular events throughout the year which include its Annual Dinner on 4th October 2024 at The Box. The company currently works with a number of professional services organisations in the region and also has an established partnership with the Devon & Somerset Law Society.

Under the new arrangement, insight6 will carry quarterly membership feedback exercises along with event feedback work to enable the PLS committee to continuously improve its offer to members. The company will also offer discounted rates for PLS members on client experience consultancy, client experience reviews, training and development, customer journey mapping, online feedback, focus and listening groups, mentoring and coaching.

Commenting on the official partnership, Rhian Huxtable, Customer Experience Director at insight6 Devon and Cornwall said:

“I want to thank Carrie Laws for her energy and passion in helping us create this partnership and I look forward to working closely with her and the rest of the committee in the months and years to come.”

Plymouth Law Society President Carrie Laws said:

“I’m really pleased to give everyone within our member firms the opportunity to feed into what we are doing at PLS. With Rhian’s help, the data and insights we gather will get even more of our members in shaping our future.”

insight6 joins Acronyms, Conveyancing Data Systems, Fuel, Handelsbanken, KE Costs, Marsh UK, Ocean Group, Review Solicitors, Sanderson Weatherall and Westcotts as Official Partners.